We're here to help you get the most from our software.
IWV Chat AI is in Open Beta — free for everyone to download. Try it today and help shape the future of privacy-first software.
General support questions, bug reports, and feature requests.
Android-specific issues, Google Play purchases, and mobile compatibility.
License key activation, purchases, refunds, and academic verification.
Website purchases are sold through Link, a Stripe service, and appear on card statements as LINK.COM* IWV DIGITAL SOLUTIONS. If you see that charge, it is your NotesXML license purchase. Questions or refunds: email us, or use Link support.
Privacy policy questions, data requests, CCPA/CPRA inquiries.
NotesXML and IWV Chat AI include a built-in bug report generator: Help → Generate Bug Report. This creates a diagnostic file you can send to support — no personal data is included.